Current Job Openings


About the Job

Satisloh is one of the leading machine manufacturers for ophthalmic and precision optics manufacturing as well as for reliable high-tech equipment. Satisloh provides customized cutting edge solutions and a large variety of surfacing, centering, polishing, coating and finishing equipment, consumables & tools, and services support. We are seeking an experienced Finishing Phone Support Technician for our Charlottesville, VA location.


Essential Duties and Responsibilities

Include the following. Other duties may be assigned.


  • Directly support customers and Satisloh Field Service Technicians with technical information provided by telephone, e-mail, and fax. Escalate open calls to the field or other members of the Satisloh organization as needed.
  • Provide effective problem-solving on designated product lines to Satisloh customer, sales and service personnel with specific responsibility for problem identification and resolution.
  • Develop and maintain technical expertise on Satisloh/National Optronics products and systems, encompassing hardware, applicable software, and applications.
  • All required administrative or correspondence functions are performed in an efficient and prompt manner.
  • Understands and follows Corporate and Services Department Procedures and policies. To include customer complaint handling and incident reporting.
  • Provide technical support using available documentation and acquired skills.
  • Recommend when to issue or revise a department procedure and report to manager.
  • Escalate customer complaints using the established procedures.
  • Contribute to the development of Technical Bulletins.
  • Support service coordinators



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

  • Associates degree in electrical or mechanical discipline preferred
  • 3 years field service experience preferred
  • Experience with finishing systems required








If you are interested in any of these positions, please contact our Human Resources Department.


You can reach us by email at the following:


Or write us at:

Human Resources

National Optronics, Inc.

100 Avon Street

P.O. Box 1547

Charlottesville, VA 22902


Download Employment Application

MS Word or PDF

Phone:  800-800-1550


Address:  3630 West Miller Road, Suite 350

                Garland, TX 75041

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